Hexamark Privacy Policy
Last updated: March 4, 2026
At Hexamark, we respect your privacy and are committed to protecting your personal information.This Privacy Policy explains how we collect, use, and safeguard your data when you visit hexamark.shop, place an order, or interact with us.
Information We Collect
- Personal details you provide (name, shipping address, email, phone)
- Payment information (processed securely by Stripe/WooPayments)
- Order history and product preferences
- Technical data (IP address, browser type, device info)
How We Use Your Information
- To process and fulfill your orders
- To communicate with you about your purchase
- To improve our website and customer experience
- For marketing (only if you opt-in)
Sharing Your Information
We share your information only with trusted partners necessary to fulfill your order:
- Gelato (our global print-on-demand and shipping partner)
- Payment processors (Stripe / WooPayments)
- Shipping carriers
We Do NOT sell your personal data to third parties.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy.
Order-related data (name, address, order details) is kept for 14 days after delivery to allow for returns, refunds, or cancellations. After this window closes, we delete or anonymize your personal information where possible.
Certain data may be retained longer if required by law (such as tax or accounting records, typically up to 7 years).
International Transfers
Since we sell worldwide and partner with Gelato (who has production centers globally), your data may be transferred outside the United States. We ensure appropriate safeguards are in place to protect your information.
Your Rights
You can request access, correction, or deletion of your personal data at any time by contacting us at hexamark.design@gmail.com.